GUIDED HELP FOR SHIFT4 MERCHANTS

Setup and support, step by step, with someone talking you through it.

Shift4 Live guides you through setup and support tasks. You hear each step and see it on your screen, so you always know what comes next.

How a session works

1. 1
   Open your link
   Shift4 sends you a link for your task.
2. 2
   Allow your microphone
   Your browser asks once. You can also type instead.
3. 3
   Follow along
   Each step shows on screen as it is explained.
4. 4
   Stop any time
   Stop the session, or ask for a person, whenever you like.

Safe by design

• Never asks for card numbers or passwords
  No card number, PIN or password is ever entered on this site.
• You stay in control
  Nothing on your computer is changed without your permission, and you can stop at any time.
• Sessions may be recorded
  You are told before you speak, so the session can be reviewed for quality and support.
• A person is always available
  Ask for a Shift4 team member at any point in a session.

No link yet?

Sessions start from a link Shift4 sends you. For anything else, visit the Shift4 Help Center.